Cookie Policy

1. Introduction

This Cookie Policy explains how KnexMail ("we," "us," or "our") uses cookies and similar tracking technologies on our website at knexmail.com. By using our website, you consent to the use of cookies as described in this policy.

This policy should be read in conjunction with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies allow the website to recognize your device and remember certain information about your preferences or actions.

Cookies are widely used to make websites work more efficiently and provide a better user experience. They can also provide information to website owners about how users interact with their site.

3. Types of Cookies We Use

3.1 Essential Cookies

Purpose: These cookies are necessary for the website to function properly and cannot be disabled.

What they do:

• Remember your cookie consent preferences
• Maintain session state for form submissions
• Prevent duplicate waitlist signups
• Enable basic website functionality

Duration: Session cookies (deleted when you close your browser) or up to 1 year

Examples:

• cookie_consent - Stores your cookie preferences
• session_id - Maintains your session during signup

3.2 Analytics Cookies

Purpose: These cookies help us understand how visitors use our website so we can improve it.

What they do:

• Track page views and user journeys
• Monitor bounce rates and time on site
• Analyze which features are most popular
• Identify technical errors or issues

Duration: Up to 2 years

Third-party services:

• Google Analytics (optional, based on your consent)

Examples:

• _ga - Google Analytics ID
• _gid - Google Analytics session ID

3.3 Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization.

What they do:

• Remember your referral source (if you came from a referral link)
• Store your preferred language or region
• Remember form data to prevent re-entry

Duration: Up to 30 days

Examples:

• referral_code - Stores the referral code from the URL
• user_preferences - Stores your site preferences

3.4 Performance Cookies

Purpose: These cookies help us optimize website performance.

What they do:

• Monitor page load times
• Track API response times
• Identify slow or broken features

Duration: Up to 1 year

4. Cookies We Do NOT Use

To protect your privacy, we explicitly do NOT use:

• Advertising Cookies: We do not use cookies for targeted advertising or ad tracking
• Social Media Tracking Cookies: We do not embed Facebook Pixel, Twitter tracking, or similar social media trackers
• Cross-Site Tracking: We do not track you across other websites
• Selling Data: We do not sell cookie data to third parties

5. Third-Party Cookies

Some cookies on our site are set by third-party services we use:

5.1 Google Fonts

We use Google Fonts to display custom fonts. Google may set cookies to optimize font delivery. Google Privacy Policy

5.2 Google Analytics (Optional)

If you consent to analytics cookies, we use Google Analytics to understand website traffic. Google Analytics uses cookies to track user interactions. You can opt out using the Google Analytics Opt-out Browser Add-on.

5.3 AWS (Amazon Web Services)

Our website is hosted on AWS infrastructure, which may set technical cookies for load balancing and security purposes.

6. How Long Do Cookies Last?

6.1 Session Cookies

These are temporary cookies that are deleted when you close your browser. We use session cookies for:

• Form submissions
• Preventing duplicate signups

6.2 Persistent Cookies

These remain on your device for a set period or until you delete them manually. We use persistent cookies for:

• Remembering your cookie preferences (1 year)
• Storing referral codes (30 days)
• Analytics and performance tracking (up to 2 years)

7. How to Control Cookies

7.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept All: Allow all cookies including analytics
• Essential Only: Only allow necessary cookies for site functionality
• Customize: Choose which types of cookies to allow

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our footer.

7.2 Browser Settings

You can control and delete cookies through your browser settings. Here's how:

Google Chrome

1. Click the three-dot menu → Settings
2. Privacy and security → Cookies and other site data
3. Choose your preferred cookie settings

Firefox

1. Click the menu button → Settings
2. Privacy & Security
3. Under Cookies and Site Data, choose your settings

Safari

1. Safari → Preferences
2. Privacy tab
3. Choose cookie blocking options

Edge

1. Click the three-dot menu → Settings
2. Privacy, search, and services
3. Choose your cookie preferences

Note: Blocking all cookies may prevent some features of our website from working properly.

8. Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) setting. While we respect user privacy, there is currently no industry standard for how websites should respond to DNT signals.

We honor your browser's DNT setting by:

• Not loading optional analytics cookies if DNT is enabled
• Only using essential cookies necessary for site functionality

9. Mobile Devices

Mobile browsers also support cookie management. Check your mobile browser settings or app settings to control cookies on your smartphone or tablet.

On iOS devices, you can also limit ad tracking in Settings → Privacy → Tracking.

On Android devices, you can reset your advertising ID in Settings → Google → Ads.

10. GDPR and CCPA Compliance

10.1 EU Users (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

• Consent to or refuse non-essential cookies
• Withdraw your consent at any time
• Access information about cookies we use
• Request deletion of cookie data

10.2 California Users (CCPA)

California residents have the right to know what personal information is collected through cookies and opt out of the sale of personal information (which we do not do).

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this page
• We may display a notice on our website
• For significant changes, we may email registered users

Your continued use of our website after changes are posted constitutes acceptance of the updated Cookie Policy.

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

KnexCoin / KnexMail
Passaic, NJ 07055
United States

Email: [email protected]
Website: https://knexmail.com

13. Cookie List

Below is a comprehensive list of cookies used on our website: