Privacy Policy

Last Updated: February 3, 2026

1. Introduction

Welcome to KnexMail. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our waitlist signup service at knexmail.com.

KnexMail is currently in pre-launch phase. This policy applies to our waitlist system and will be updated when the full email platform launches.

2. Information We Collect

2.1 Information You Provide

When you sign up for our waitlist, we collect:

  • Email Address: Your current email address to notify you when KnexMail launches
  • Username Handle: Your chosen @knexmail.com handle (e.g., [email protected])
  • Referral Code: If you were referred by another user, we collect the referral code used

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

  • IP Address: For security and fraud prevention
  • Timestamp: When you signed up for the waitlist
  • Browser Type and Device Information: For analytics and optimization

2.3 Referral Tracking Data

  • Referral Count: Number of people you've referred
  • Unique Referral Code: Auto-generated code for your referral link
  • Referred By: Who referred you (if applicable)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Waitlist Management: To reserve your chosen username handle
  • Email Notifications: To send you transactional emails including welcome emails, referral notifications, and launch announcements
  • Referral Tracking: To track referrals and reward users who invite friends
  • Security: To prevent fraud, abuse, and duplicate signups
  • Analytics: To understand how users interact with our website and improve our service
  • Communication: To respond to your inquiries and provide customer support

4. How We Store Your Information

4.1 Data Storage

  • All waitlist data is stored in AWS DynamoDB (Amazon Web Services)
  • Data is stored in the US-EAST-1 region (United States)
  • Data is encrypted at rest using AWS encryption standards
  • Data is transmitted over secure HTTPS connections

4.2 Data Retention

  • We retain your waitlist information until KnexMail launches
  • You may request deletion of your data at any time (see Section 9)
  • Reserved handles may be released if you delete your waitlist entry

5. How We Share Your Information

5.1 Third-Party Service Providers

We share your information only with trusted service providers who help us operate our service:

  • Amazon Web Services (AWS): Cloud hosting and database storage
  • AWS SES (Simple Email Service): Transactional email delivery

5.2 What We Don't Do

  • We do NOT sell your personal information to third parties
  • We do NOT share your email address with marketers or advertisers
  • We do NOT use your data for advertising purposes
  • We do NOT provide your information to data brokers

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

6. International Data Transfers

Your information is stored on AWS servers located in the United States. If you are accessing our service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

By using our service, you consent to the transfer of your information to the United States and other countries where we operate.

7. Security Measures

We implement industry-standard security measures to protect your information:

  • HTTPS/TLS encryption for all data transmission
  • Encryption at rest for database storage
  • Access controls and authentication for our systems
  • Regular security audits and monitoring
  • Secure API endpoints with rate limiting

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Notify affected users within 72 hours of discovering the breach
  • Provide details about what information was compromised
  • Explain the steps we're taking to address the breach
  • Offer guidance on how to protect yourself

9. Your Rights

9.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Data Portability: Request your data in a machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Restrict Processing: Request limitation of data processing

9.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about what personal data we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

9.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within 30 days.

10. Children's Privacy

KnexMail is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

11. Email Communications

By signing up for our waitlist, you consent to receive:

  • Welcome Email: Confirmation of your waitlist signup with your referral code
  • Referral Notifications: Updates when someone uses your referral code
  • Tier Milestone Emails: Notifications when you reach referral tiers
  • Launch Announcement: Notification when KnexMail is ready to launch

These are transactional emails necessary for the operation of the waitlist service. You may opt out by deleting your waitlist entry (contact us at [email protected]).

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email if the changes are material
  • Post a notice on our website

Your continued use of our service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

KnexCoin / KnexMail
Passaic, NJ 07055
United States

Email: [email protected]
Website: https://knexmail.com
Response Time: We aim to respond within 48 hours

15. Your Consent

By using KnexMail's waitlist service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and storage of your personal information as described herein.